Do you know how to influence, transform and inspire others? “Leading and Communicating Effectively” is packed with powerful information and ideas to help you improve your leadership skills! Explore different types of authority…examine ways to build a company image and reputation…discover the most effective communication styles…find out the essential elements of developing a policies and procedures manual. If you want to build your leadership role—this groundbreaking course is for you!
Convenient for home or office study! Chapter reviews help focus on important terms and concepts. Frequent quizzes reinforce the material. Case studies help you understand complex concepts.
